Homeshield Parental control
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
@Sunshine I was adviced by support to buy a new router when my Homecare parental controls on my Archer C3150 stopped working and the last firmware ruined my wifi connections. Then I bought a new AX95 yesterday and:
On my kids profile on Homeshield it does not stop apps - for example FaceBook, TikTok - even if websites are blocked - It just blocks random others - like Microsoft dot com, Lego dot com and so on.
I had to whitelist them in the Homeshield profile. (I have a loooong list on screenshot) The profile is set wit no Adu.. content, Gambl..., pay to surf, games and I have tried to block websites without any luck.
The devices in the profile has been setup by two different mac adresses in the profile - and there is no random mac adress on the hardware.
Next is that it does not work with bedtime - 09:30 PM today (21:30) and the kid was still online with the registred mac addresses.
Tried to block it by the profile - no success - still online.
Had to block it in the Clients section to get it offline.
The time and date settings are correct - both on router and in the Tether app which is the latest version 4.3.7
Did i buy the wrong brand - or product - or is it fixable?
Maybe there will be a working firmware for either C3150 - or AX95 very soon?
*1* Yes. App blocking doesn't work (non existing on AX95) and bedtime does not work.
*2* The mac adress has not been random on any of the devices.
*3* There is no IPv6 on the router
*4* There is no VPN on any devices
*5* The device's is with Windows 10 and 11, plus Android 13 and 14 - all updated to the last. The cellphone are Samsung S22, laptop Asus and Lenovo
It seems that the router is really confused regarding a lot of clients ID's - sometimes recognizing - sometimes not. From Tether v4.3.7 the 5Ghz clients sometimes disappear with an error - "failed to get client information" and sometimes withot the error. (Just wired and 2.4Ghz clients visible)
When that's happening - there are wifi clients mixed inbetween the wired and so on.
