DECO X90 Mesh - Can't connect with Iphone 12 and 15 on 5Gzh
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Dear TP-Link Support Team,
I am encountering a specific issue with my Deco X90 mesh system. While my PlayStation 5 connects effortlessly to the 5GHz band, my iPhone 15 fails to connect to the same band. This problem seems isolated to the iPhone, as other devices connect without issues.
Steps I’ve Taken:
- Restarted the router and iPhone.
- Ensured the latest firmware is installed.
- Reset network settings on the iPhone.
- Tried to manually force a 5GHz connection via the Deco app, which resulted in no connection at all.
Despite these steps, the iPhone still cannot connect to the 5GHz band, only to the 2.4GHz. I suspect this might be a compatibility issue between the iPhone and the Deco X90's 5GHz settings.
Could you provide some guidance or troubleshooting steps to resolve this? Are there specific settings on the Deco X90 that need to be adjusted for iPhone 15, or is this a known issue with any available workaround?
Thank you for your help.
Best regards,
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@MikeBali Hello, did you get answer from Tp-link support? I have same problem. Thanks
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