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range extender problem

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range extender problem

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range extender problem
range extender problem
2023-11-27 14:08:56 - last edited 2024-01-29 03:37:13
Model: RE200  
Hardware Version: V5
Firmware Version:

HI , I have the above model which was working fine till yesterday; after switcing off the extender and powering it ON later the power LED continously blinks while all other LED's periodically light up(green except the ' WIFI' LED which is RED) and then switch off; i have reset the extender , powered it off and switched off but of no use; since the WIFI LED is off i cannot access it via the TETHER app

the EXTENDER is in close proximity to the main router

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1 Accepted Solution
Re:range extender problem-Solution
2023-11-29 01:58:44 - last edited 2024-01-29 03:37:13

  @nigs 

Hi, welcome to the community.

May I know the SN number of your RE200 V5?

I have seen several similar feedbacks in the past few days and it is suggested to contact the local warranty office to replace it first:

Warranty & RMA support:7770013083
E-mail:rma.in@tp-link.com
Working hours:Mon-Sat 10:00AM to 06:00PM (First & Last Saturday)
https://www.tp-link.com/in/support/contact-technical-support/#Hotline-Support
Thank you very much and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#2
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Re:range extender problem-Solution
2023-11-29 01:58:44 - last edited 2024-01-29 03:37:13

  @nigs 

Hi, welcome to the community.

May I know the SN number of your RE200 V5?

I have seen several similar feedbacks in the past few days and it is suggested to contact the local warranty office to replace it first:

Warranty & RMA support:7770013083
E-mail:rma.in@tp-link.com
Working hours:Mon-Sat 10:00AM to 06:00PM (First & Last Saturday)
https://www.tp-link.com/in/support/contact-technical-support/#Hotline-Support
Thank you very much and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#2
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Re:range extender problem
2023-11-29 08:18:59

  @nigs 

thanks David, for your response

the serial no of the device is 22 333 1200 1996

hope this helps

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Helpful: 2

Views: 495

Replies: 2

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