Home Network Community > All Threads > Deco M9 Plus
< All Threads

Deco M9 Plus

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco M9 Plus

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M9 Plus
Deco M9 Plus
2023-11-21 20:45:15
Tags: #Firmware Update
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.6.2 Build 20230906 Rel. 80158

Our home network consist of three Deco M9 plus. After updating the firmware from 1.6.1 to 1.6.2 the internet connection on our iPhone 12 Pro frequently disconnects but on our iPhone 13 the connection is stable and does not disconnect frequently.

 

After reverting back to firmware 1.6.1 the issue was resolved. Is this a known issue with firware version 1.6.2? And is there a sulotions avaible except for turning back to a older firmware version?

 

  0      
 
  0      
 
#1
Options
1 Reply
Re:Deco M9 Plus
2023-11-24 09:46:33

  @WCLS 

Hi, welcome to the community.

From 1.6.1 to 1.6.2, there hasn't been a change to the Wi-Fi module. I don't think it should be caused by the firmware upgrade.

Are both iPhone 12 Pro and iPhone 13 on IOS 17.1.1?

If possible, you could try to update Deco M9 Plus to 1.6.2 again and test whether the following suggestions help:

1. Reset the network settings on the iPhone 12 Pro.

2. Turn off "Private Address" on the 12 Pro.

3. Disable "Mesh Technology" on the Deco APP for 12 Pro.

 

Thank you very much and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 562

Replies: 1

Tags

Firmware Update
Related Articles
Deco M9 Plus V2
1420 0
Can't get upgrade for Deco m9 plus(1.0) in mixed system with m9 plus (2.0)
575 0
Questions about Deco M9 Plus
952 0
Deco M9 Plus limitations
760 0
ACL Deco M9 Plus
602 0
VLAN on Deco M9 Plus
7233 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.