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No data in the monthly report

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No data in the monthly report

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No data in the monthly report
No data in the monthly report
2023-11-03 11:11:26
Model: Deco M5  
Hardware Version: V20
Firmware Version: 1.7.3

The monthly report shows the AV protection data, but many other information is "no data", like perental control. 

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Re:No data in the monthly report
2023-11-06 11:21:02

  @Meirke 

Hi, welcome to the community.

Could you please refer to this link to help me submit the Deco APP logs?

How to submit Deco APP log

And can you share some pictures of the almost blank reports?

Wait for your reply and best regards.

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Re:No data in the monthly report
2023-11-06 12:46:30

  @David-TP Thank you!

I think I found the issue....
when clicking on the Setting gouge in the monthly report page I noticed it was disabled :(

I enabled it, I hope the next month report will look better.

 

thanks for your support!

 

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