Cannot find the HomeCare features on X50/60 mesh network
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Cannot find the HomeCare features on X50/60 mesh network
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
2023-10-29 05:50:21 - last edited 2024-10-16 08:01:40
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
Cannot find the HomeCare features on X50/60 mesh network
2023-10-29 05:50:21 - last edited 2024-10-16 08:01:40
Tags:
#Parental Control
#Deco X50/X60
I bought 6 Deco boxes, including 3 X50s and 3 X60s, in order to set a mesh wifi network for my home. The mesh network is ok. But I could not find the HomeCare menu!!! I would like to use the parental control but I could not find the function. Who can help me? Thanks in advanced!
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
2 Accepted Solutions
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
Re:Cannot find the HomeCare features on X50/60 mesh network-Solution
2023-10-29 08:59:40 - last edited 2023-10-30 08:19:12
Recommended Solution
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 12878
Helpful: 1816
Solutions: 1300
Stories: 9
Registered: 2020-04-14
2023-10-30 02:44:31 - last edited 2023-10-30 08:19:09
Posts: 12878
Helpful: 1816
Solutions: 1300
Stories: 9
Registered: 2020-04-14
Re:Cannot find the HomeCare features on X50/60 mesh network-Solution
2023-10-30 02:44:31 - last edited 2023-10-30 08:19:09
Hi, It seems like you have set Deco into Access Point mode(You could check the operation mode under More>Advanced>Operation mode). Parental Control needs Deco to work under Wireless router mode.
Best regards.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
▶KidShield Now Open for Trial!
Try to leave a Message if urgent help is required.
Recommended Solution
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#6
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
9 Reply
Posts: 607
Helpful: 281
Solutions: 33
Stories: 0
Registered: 2021-03-21
Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-29 07:33:29
@Tranvn It's not under the "parental controls" tab of the app?
Just a M4 (2-pack) user who regrets buying it
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-29 07:50:13
There is no Homecare in the first screen when I open the Deco app on my iphone! So of course there is no parental control, antivirus, etc.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-29 07:52:18
that is my homrpage when I open the deco app! There is no Hamecare menu, so no parental control, AV, etc.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
Re:Cannot find the HomeCare features on X50/60 mesh network-Solution
2023-10-29 08:59:40 - last edited 2023-10-30 08:19:12
Recommended Solution
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 12878
Helpful: 1816
Solutions: 1300
Stories: 9
Registered: 2020-04-14
2023-10-30 02:44:31 - last edited 2023-10-30 08:19:09
Posts: 12878
Helpful: 1816
Solutions: 1300
Stories: 9
Registered: 2020-04-14
Re:Cannot find the HomeCare features on X50/60 mesh network-Solution
2023-10-30 02:44:31 - last edited 2023-10-30 08:19:09
Hi, It seems like you have set Deco into Access Point mode(You could check the operation mode under More>Advanced>Operation mode). Parental Control needs Deco to work under Wireless router mode.
Best regards.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
▶KidShield Now Open for Trial!
Try to leave a Message if urgent help is required.
Recommended Solution
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#6
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 36
Helpful: 14
Solutions: 0
Stories: 0
Registered: 2019-08-14
Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-30 04:35:53
Interesting, I can,t find it either, or can you make a couple of print screens.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#7
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-30 08:18:39
Thanks so much! I just switched over to the Router Mode and I can see the parental control feature now! Thanks once again!
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#8
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-30 08:19:53
Thanks so much! I just switched over to the Router Mode and I can see the parental control feature now! Thanks once again!
David-TP wrote
Hi, It seems like you have set Deco into Access Point mode(You could check the operation mode under More>Advanced>Operation mode). Parental Control needs Deco to work under Wireless router mode.
Best regards.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#9
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
Re:Cannot find the HomeCare features on X50/60 mesh network
2023-10-30 08:22:02
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#10
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
2023-10-29 05:50:21 - last edited 2024-10-16 08:01:40
Posts: 8
Helpful: 1
Solutions: 1
Stories: 0
Registered: 2023-10-29
Information
Helpful: 0
Views: 1051
Replies: 9
Voters 0
No one has voted for it yet.
Tags
Parental Control
Deco X50/X60
Report Inappropriate Content
Transfer Module
New message