Only one external antenna connector working???

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Only one external antenna connector working???

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Only one external antenna connector working???
Only one external antenna connector working???
2023-10-20 12:48:35
Model: Deco X50-5G  
Hardware Version:
Firmware Version:

When I connect an external antenna only on the lower SMA port it seems to have a direct effect on reception. The connection gets better and I see a better signal in the settings. 

My external antenna has 2 cables, when I connect the second cable to the upper SMA port there is no change in signal. 

However when I only connect the top one there is no improvement at all. 

 

It seems like only the lower SMA Connector makes a difference and the top one is not working...

Is there a reason for this?

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Re:Only one external antenna connector working???
2023-10-23 09:45:26

  @Lynx823 

Hi, can I have a product link to your 5G external antenna? (You could leave me a message in case the forum does not allow the external link.)

Both SMA cables fail to improve the 5G signal when connecting to the top port, right?

Have you used other 5G antennas before?

Are you able to check the signal source on the Deco APP when

  • Both SMA cables from antennas are connected to Deco X50-5G.
  • Only the low port is connected to the antenna.
  • Only the top port is connected to the antenna.

Wait for your reply and best regards.

 

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