Xe75 Pro - Poor performance, packet drop and latency
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have just purchased a 3 pack of thes to replace a 5 year old single netgear unit. So far I am really dissapointed and considering returning the units.
I have about 40 devices and setting them up one at a time on a mobile app was painfuiul but I knew that was a thing. Why on earth is the actual web interface so useless! For a device that advertises it can handle 200 connections, why would you think people want to manage them all via a mobile phone app!
Having set everything up. the performance I am getting from the mesh system is terrible. There is only 15M between all three units and I am using dedicated 6GHz backhaul.
On an almost completely unutilised network, latency is all over the place and I am seeing continual packet drops. Using single 5 year old LInksysEA9500, I would get a solid 2 to 3ms latency with an idle network and never saw any dropouts or latency like this even under load
Everything is most definitely not looking good.
I am also frequently seeing satelite units show as offline in the app, wwhihc doesnt fill me with hope.
This is with firmware 1.2.2 Build 20230601 Rel 66771
While speed connected directly to the main unit is acceptable, is is still not exercising the 1Gb Ineternet link. Connection via a satelite unit in the mesh is terrible and dropouts/latency are even worse. I have tried using different network cards and on different PCs. My son is 5M from the main unit and had to switch to wired network on his Xbox as lag in games like Rainbow Six Siege made it unplayable.
Is there any new firmware due that might address this?
Unless this improves my units are going back to Amazon. Really dissapointed.
OK. I have spent the weekend troubleshooting. I have set the preferences on each of the Deco satellites to connect to the main Deco unit and all the physically static devices to prefer the closest DECO. I have set the wifi backhaul to non-dedicated. While this helped for some devices, latency and drop out were still all over the place on PCs. After working out the issue was only on Windows 11 devices at that point and spending hours disabling everything a bit at a time, I found something that made a difference. Each of the PCs had "Project to this PC" enabled which creates a virtual adapter. I removed that feature and for the last 24 hours no dropouts now, even under load, and a relatively sane idle network response.
Speed on a device conencteds to a sattelite unit is also way better and now what I was hoping for with this setup.
I will probably end up running CAT6 to the satellites though when I get time.
OK. I obviously upset the IT Gods. After thinking all was well and I had stopped having a continual pin running to another device, I noticed lag again on games. Back on with the ping.
IT seems after a random period but usually several hours, performance goes down the drain again. This is random time of day. Rebooting the main Deco solves the problem. It is now about 3.30am where I am and I am the only person awake. I am 5M from the Deco with line of sight and this is what I am getting.
After reboot of main Deco
