Can't connect to Xbox

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Can't connect to Xbox

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Can't connect to Xbox
Can't connect to Xbox
2023-10-13 15:51:45 - last edited 2023-10-16 06:29:42
Model: Deco XE75  
Hardware Version:
Firmware Version:

Just installed this, coonection is working on phones and tablets but when we try to connect the XBoxes (2), message is that it can't connect. We have tried multiple times, not going down well with the teenagers in the house. Have checked and updated all the latest updates, lights are on green, speed test all good etc. 

 

What am I missing? 

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#1
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1 Accepted Solution
Re:Can't connect to Xbox-Solution
2023-10-15 08:35:12 - last edited 2023-10-16 06:29:42

  @raven-au thanks, I fixed it. I went to Advanced in Settings and allowed free roaming. Not sure why the other devices didn't need this but the two XBoxes did. 

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#3
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Re:Can't connect to Xbox
2023-10-15 07:11:14

  @HSC2 what model XBox, the XBox One I have here connects just fine.

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#2
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Re:Can't connect to Xbox-Solution
2023-10-15 08:35:12 - last edited 2023-10-16 06:29:42

  @raven-au thanks, I fixed it. I went to Advanced in Settings and allowed free roaming. Not sure why the other devices didn't need this but the two XBoxes did. 

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#3
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Re:Can't connect to Xbox
2023-12-28 05:25:31

  @HSC2 

apologies 

how do i I see the reply and what to do? 

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