Archer AX50

Sunshine

2023-09-04 12:20:34

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Re:Archer AX50

2023-09-04 12:20:34

@Ramki

Hi, may I know if there is any changes for your parental control settings before the issue started?

Please also provide more details about your parental control settings, such as blocking some websites or using bedtime etc. but not working at all?

Please also make sure the device MAC address and also router system time are both correct, no VPN connection on the client device.

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#2

Ramki

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2023-09-04 16:42:23

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Re:Archer AX50

2023-09-04 16:42:23

@Sunshine

Thank you for the reply. Device blocking is working but time control is not working after firmware upgrade. Has any one faced similar issue?

Regards

Ramki

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#3

Sunshine

2023-09-05 08:43:32

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Re:Archer AX50

2023-09-05 08:43:32

@Ramki

Hi, the issue is not caused by the firmware update, I see other similar feedback as well. We have reported the issue to our senior engineers, they are actively working to resolve this issue and restore the functionality as quickly as possible.

We will keep you informed of any updates or developments regarding this issue. Your patience and understanding are greatly appreciated.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

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#4

Ramki

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2023-09-05 09:51:04

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Re:Archer AX50

2023-09-05 09:51:04

@Sunshine Thank you for the reply. I have been very active on pausing the network and making sure bed time restrictions work almost everyday for my children. Pausing internet and bed time restrictions both stopped working after the firmware upgrade. Blocking MAC still works. Thank you and awaiting the fix.

Regards

ramki

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#5

Sunshine

2023-09-06 03:46:34 - last edited 2023-09-06 03:46:38

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Re:Archer AX50-Solution

2023-09-06 03:46:34 - last edited 2023-09-06 03:46:38

@Ramki

Thanks for your understanding, and you could pay attention to this thread for future update and solution:

HomeCare Parental Control Suddenly Stopped Working

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

Archer AX50

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