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Error Code: 1 Internal Error

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Error Code: 1 Internal Error

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Error Code: 1 Internal Error
Error Code: 1 Internal Error
2023-07-05 15:58:13 - last edited 2023-07-06 01:12:44
Model: TL-MR6400  
Hardware Version: V5
Firmware Version: 1.3.0 0.9.1 v0001.0 Build 201207 Rel.56223n

My Router TL-MR6400 v5 00000001 sim card not dictected, anytime i login to my admin keep showing  Error Code: 1 Internal Error.

i have reset the device several times still not working. please and please anyone with helping hand?

thank you in advance

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#1
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7 Reply
Re:Error Code: 1 Internal Error
2023-07-06 08:56:41

  @segunpioneer 

 

May I know if there is anything special before the issue started? such as firmware update or something else?

 

Please share with us screenshots of Advanced->Status page and also a system log file saved on Advanced->System Tools->System Log page.

 

In addition, please make sure your SIM card itself works fine on other 4G devices.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:Error Code: 1 Internal Error
2023-07-07 08:37:13

  @Sunshine 

File:
Operation Mode (1).pdfDownload
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#3
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Re:Error Code: 1 Internal Error
2023-07-07 08:38:11

  @Sunshine 

File:
Operation Mode (2).pdfDownload
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#4
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Re:Error Code: 1 Internal Error
2023-07-07 08:38:48

  @Sunshine 

File:
Operation Mode (3).pdfDownload
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#5
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Re:Error Code: 1 Internal Error
2023-07-07 08:39:31

  @Sunshine 

File:
Operation Mode (4).pdfDownload
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#6
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Re:Error Code: 1 Internal Error
2023-07-07 08:40:26

  @Sunshine Thank you

File:
Operation Mode (5).pdfDownload
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#7
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Re:Error Code: 1 Internal Error
2023-07-07 09:20:59

  @segunpioneer 

 

Hi，I am afraid the device is defective, because the status shows empty and even the IMEI shows undefined, it is recommanded to contact the seller where you bought it to check warranty and get it replaced.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#8
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