PG2400P loses internet with 2 cables connected

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PG2400P loses internet with 2 cables connected

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PG2400P loses internet with 2 cables connected
PG2400P loses internet with 2 cables connected
2023-06-14 16:13:40 - last edited 2023-06-15 03:36:50
Model: PG2400P KIT  
Hardware Version: V1
Firmware Version: 1.0.3 Build 20221213 Rel.62540

When i connected two cables at both ends of the PG2400P to my router, Internet is lost.  the router is an Archer AX6000

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Re:PG2400P loses internet with 2 cables connected-Solution
2023-06-14 18:21:25 - last edited 2023-06-15 03:36:50

  @Zedz 

 

Hi,

 

There should only be one Ethernet cable connected from one of the PG2400P units to the AX6000 router.

 

The other PG2400P unit should connect to your client devices, like computer, TV, game console, etc.

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Re:PG2400P loses internet with 2 cables connected-Solution
2023-06-14 18:21:25 - last edited 2023-06-15 03:36:50

  @Zedz 

 

Hi,

 

There should only be one Ethernet cable connected from one of the PG2400P units to the AX6000 router.

 

The other PG2400P unit should connect to your client devices, like computer, TV, game console, etc.

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Re:PG2400P loses internet with 2 cables connected
2023-06-14 19:11:49

  @woozle thanks a lot! Can you please advise what use is the other port for? 

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Re:PG2400P loses internet with 2 cables connected
2023-06-14 22:32:18 - last edited 2023-06-14 22:32:43

  @Zedz 

 

I guess you could connect a client device to the second Ethernet port if you wanted, albeit it doesn't appear to make much sense for most use cases. 

 

Maybe TP-Link just felt it's more economical for them to put two identical PLC adapters inside the kit, rather than making two separate versions, one with two Ethernet ports and another with just one Ethernet port?

 

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