tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi

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tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi

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tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-06 14:20:56 - last edited 2023-05-13 05:04:25
Tags: #dns
Model: TL-MR100  
Hardware Version: V1
Firmware Version: 1.4.0 0.9.1 v0001.0 Build 210601 Rel.32393n

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#1
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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-08 02:20:16

  @NEnt 

 

Hi, based on the screenshot, when DNS172.24.24.164 resolve timeout, another DNS 8.8.8.8 resolve succeed at the same time, and then after a few seconds, DNS 172.24.24.164 resolve succeed as well. May I know if internet stops working completely at that moment? or just some ping packet loss?

And will it recover automatically within a few seconds?

 

Besides, please go to Advanced->Network->LAN Settings, try to configure primary DNS as 8.8.8.8, secondary DNS 8.8.4.4, then save it.

If problem still exists, please also check for firmware update to update the latest firmware:

https://www.tp-link.com/en/support/download/tl-mr100/v1/#Firmware

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-08 02:32:22

  @Sunshine  Do I want to change dns on window too or only in tp-link website.

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#3
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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-08 02:36:53

  @NEnt 

 

Hi, only in the TP-Link web interface. The DNS on LAN Settings page will be assigned to the client devices if your client devices are configured to obtain DNS servers automatically.

NEnt wrote

  @Sunshine  Do I want to change dns on window too or only in tp-link website.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-08 04:23:41

  @Sunshine Is it v1.2

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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-08 08:46:32

  @NEnt 

 

Hi, please verify the hardware version on the product bottom label, it will show V1.0 or V1.20 etc., if you are not so sure, please send us a picture of the product label.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-08 14:05:39

  @Sunshine it doesn't work

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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-09 00:58:47

  @NEnt 
 

Hi, did you update firmware version as well? If so, what is the current hardware and firmware version of your MR100?

 

Besides, when the log shows DNS resolve time out, may I know if internet stops working completely on all client devices at that moment? or just some ping packet loss? And will it recover automatically within a few seconds?

Please provide as much problem details as possible.

 

In addition, may I know the ISP of your SIM card? and do you have any other LTE device available for comparison?

If not, please confirm if you have any other different SIM card for testing.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-09 09:22:40

  @Sunshine now it doesn't resolve timeout anymore but it says 

after that it disconnect 

my isp is 23021501

i use to try different sim card but it the same 

and my firmware is 210601

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#9
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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-10 02:31:48

  @NEnt 

 

Did you try to update the firmware TL-MR100(EU)_V1_221011 on our official website?

https://www.tp-link.com/en/support/download/tl-mr100/v1/#Firmware

 

If the problem still exists, please email support.forum@tp-link.com with subject "Forum 608224 MR100 V1 internet disconnects when it says DNS resolve timeout" and provide the following information in the email:

1. The complete system log file after the issue happens

2. Carrier names of the two SIM cards you've tried

3. Screenshots of Advanced->Status page and Advanced->Network->Internet page when you lose internet access

4. How many client devices are usually connected to the MR100? and will all client devices lose internet at the same time?

5. Will it recover automatically or you have to restart the MR100 to get internet again?

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
2023-05-11 14:52:49 - last edited 2023-05-12 01:35:04

  @Sunshine with new 1.6.0 0.9.1 v0001.0 Build 221011 

make code 277 in roblox?

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#11
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