tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
tp-link mr-100 interent disconnect when it says DNS172.24.24.164resolve timeout for dns.msftncsi
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, based on the screenshot, when DNS172.24.24.164 resolve timeout, another DNS 8.8.8.8 resolve succeed at the same time, and then after a few seconds, DNS 172.24.24.164 resolve succeed as well. May I know if internet stops working completely at that moment? or just some ping packet loss?
And will it recover automatically within a few seconds?
Besides, please go to Advanced->Network->LAN Settings, try to configure primary DNS as 8.8.8.8, secondary DNS 8.8.4.4, then save it.
If problem still exists, please also check for firmware update to update the latest firmware:
https://www.tp-link.com/en/support/download/tl-mr100/v1/#Firmware
- Copy Link
- Report Inappropriate Content
@Sunshine Do I want to change dns on window too or only in tp-link website.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Sunshine Is it v1.2
- Copy Link
- Report Inappropriate Content
Hi, please verify the hardware version on the product bottom label, it will show V1.0 or V1.20 etc., if you are not so sure, please send us a picture of the product label.
- Copy Link
- Report Inappropriate Content
@Sunshine it doesn't work
- Copy Link
- Report Inappropriate Content
Hi, did you update firmware version as well? If so, what is the current hardware and firmware version of your MR100?
Besides, when the log shows DNS resolve time out, may I know if internet stops working completely on all client devices at that moment? or just some ping packet loss? And will it recover automatically within a few seconds?
Please provide as much problem details as possible.
In addition, may I know the ISP of your SIM card? and do you have any other LTE device available for comparison?
If not, please confirm if you have any other different SIM card for testing.
- Copy Link
- Report Inappropriate Content
@Sunshine now it doesn't resolve timeout anymore but it says
after that it disconnect
my isp is 23021501
i use to try different sim card but it the same
and my firmware is 210601
- Copy Link
- Report Inappropriate Content
Did you try to update the firmware TL-MR100(EU)_V1_221011 on our official website?
https://www.tp-link.com/en/support/download/tl-mr100/v1/#Firmware
If the problem still exists, please email support.forum@tp-link.com with subject "Forum 608224 MR100 V1 internet disconnects when it says DNS resolve timeout" and provide the following information in the email:
1. The complete system log file after the issue happens
2. Carrier names of the two SIM cards you've tried
3. Screenshots of Advanced->Status page and Advanced->Network->Internet page when you lose internet access
4. How many client devices are usually connected to the MR100? and will all client devices lose internet at the same time?
5. Will it recover automatically or you have to restart the MR100 to get internet again?
- Copy Link
- Report Inappropriate Content
@Sunshine with new 1.6.0 0.9.1 v0001.0 Build 221011
make code 277 in roblox?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1538
Replies: 13
Voters 0
No one has voted for it yet.