Parental control blocking innocuous apps

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Parental control blocking innocuous apps

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Parental control blocking innocuous apps
Parental control blocking innocuous apps
2023-04-24 23:13:22
Model: Deco X50  
Hardware Version: V1
Firmware Version:

Why does the parent control stop my daughter from watching shows on Disney plus app and Netflix? I have her set to most basic control settings just to stop adult content popping up. But it's still ping kids shows 

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Re:Parental control blocking innocuous apps
2023-04-25 06:15:06

  @AnnoyedParent 

Hi, welcome to the community.

If you temporarily removed the Adult content filer, is the device able to access Disney Plus app and Netflix?

If yes, could you please send an email to support.forum@tp-link.com with a screenshot of the Filter content settings on the Deco APP?

Thank you very much.

Best regards.

 

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