If you're having trouble with Homeshield Pro turning off by itself, I suggest first checking the expiration date of your subscription to make sure it hasn't expired. It is also possible that something is blocking the connection to the Homeshield Pro servers, so checking your firewall or router settings may be necessary. If these do not solve your issue, I recommend reaching out to the Homeshield Pro support team to discuss further troubleshooting options.

  @williamswelsh75 Thank you - in the mean time support contacted me confirming this was a firmware issue that will be resolved in the next version.