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Unable to update DDNS domain name

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Unable to update DDNS domain name

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Unable to update DDNS domain name
Unable to update DDNS domain name
2023-03-30 13:16:58
Tags: #DDNS
Model: Deco X80-5G  
Hardware Version:
Firmware Version:

I updated my main Deco to a new X80 router from a previously very reliable X60 that is now relegated to a regular hotspot on my mesh network. Everything is working well except my existing DDNS domain at tplinkdns.com is no longer available and I am unable to register a new one - I get a "Failed to save your settings - please try again later" message on attempting to update the domain name.

 

Grateful for any insights..

 

Ed

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#1
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2 Reply
Re:Unable to update DDNS domain name
2023-03-31 12:02:02

  @edparsons 

Hi, After using Deco X80-5G as the main Deco, can you still see the previous DDNS registered under Deco APP>More>Advanced>DDNS?

Could you please refer to this link to help me submit the App log:

How to submit Deco APP log

Wait for your reply.

best regards.

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#2
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Re:Unable to update DDNS domain name
2023-03-31 12:33:54

  @David-TP Thanks for your reply David, no the previous DDNS  is not there and it's not possible to enter a new value. I have submitted the App logs as requested. - Ed

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