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Clients all offline

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Clients all offline

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Clients all offline
Clients all offline
2023-02-10 21:15:57
Model: Deco M5   Deco S4  
Hardware Version:
Firmware Version: 1.6.1

All my clients are showing offline on the app. However all my devices are connected. Is there something wrong with the app?

 

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#1
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Re:Clients all offline
2023-02-11 05:15:11 - last edited 2023-02-11 05:15:25

@AndiM Are the devices set to "Use Device MAC" in their respective settings?

Just a M4 (2-pack) user who regrets buying it
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#2
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Re:Clients all offline
2023-02-11 08:12:17

  @ImtiazAli thanks for getting back to me. I've rebooted the system and so far all is well. Just don't understand why they all went down in the first place.

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#3
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Re:Clients all offline
2023-02-13 05:58:33

  @AndiM 

Hi, It is also suggested to update the firmware to 1.6.5 on Deco M5:

 

Deco M5(EU)_V3_1.6.5 Build 20230110

Modifications and Bug Fixes:
1. Fixed the issue that failed to set up Deco on Android 13 phones.
2. Fixed the issue that the online client displays zero incorrectly.
3. Optimized the Network Optimization feature.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#4
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