Parental Control is unavailable - Deco M4

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Parental Control is unavailable - Deco M4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Parental Control is unavailable - Deco M4
Parental Control is unavailable - Deco M4
2023-01-05 12:00:29 - last edited 2023-02-15 09:52:59
Model: Deco M4  
Hardware Version: V2
Firmware Version: 1.5.5 build 20220823 Rel. 41353

Hi!

There is no parental control page in the app.
The app and the firmvare are updated, the management rights are also set.
Regarding the TP-Link site M4 must support Parental Control, but it is not seen in the app.

Please help on the issue!

Thanks!

 

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Re:Parental Control is unavailable - Deco M4-Solution
2023-01-06 03:05:25 - last edited 2023-02-15 09:52:59

  @DoNotBeleive 

Hi, It is suggested to check the operation mode on the Deco M4 since parental control is not supported under Access Point mode.

(You could check the working mode under Deco APP>More>Advanced>Operation mode.)

Best regards.

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Re:Parental Control is unavailable - Deco M4-Solution
2023-01-06 03:05:25 - last edited 2023-02-15 09:52:59

  @DoNotBeleive 

Hi, It is suggested to check the operation mode on the Deco M4 since parental control is not supported under Access Point mode.

(You could check the working mode under Deco APP>More>Advanced>Operation mode.)

Best regards.

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Re:Parental Control is unavailable - Deco M4
2023-02-15 09:52:46

  @David-TP 

Than it is the reason, I use them in Access Point mode.
Thanks for the Info David!
I guess it is nowhere mentioned

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Re:Parental Control is unavailable - Deco M4
2023-02-16 14:44:47

@DoNotBeleive In the Deco app, go to "More" tab> Advanced> Operation Mode.

 

You'll see that under "Access Point", it is mentioned that parental controls (among other things) is not available.

Just a M4 (2-pack) user who regrets buying it
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