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Home Shiled Parental control not working correct on MAC

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Home Shiled Parental control not working correct on MAC

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dzipo38

2022-09-24 09:46:03

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Registered: 2019-08-14

Home Shiled Parental control not working correct on MAC

2022-09-24 09:46:03

Tags: #HomeShield

Model: Archer AX73

Hardware Version: V1

Firmware Version: 1.2.2 Build 20220317 rel.50456(4555)

I have AX73 and i pay Home Shield PRO for parental control but now is not working blocking internet to children. The problem is that MAC address is change when you connect to wlan. I have on kids 6 mac address for 1 unit and every time when connect is again when device connect. I have three diffrent Samsung phone and when you connect to WLAN is new MAC. Do you have any solution ?

2 Reply

terziyski

LV7

2022-09-24 11:09:59

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Re:Home Shiled Parental control not working correct on MAC

2022-09-24 11:09:59

@dzipo38

Read through this FAQ about the randomized MAC address and how to mitigate this.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".

SamBurd

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2022-09-26 18:01:02

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Re:Home Shiled Parental control not working correct on MAC

2022-09-26 18:01:02

@terziyski

Mac's do this as a form of privacy, as do iPhones and other phones now. You can disable it in the WiFi adapter properties on the Mac itself

dzipo38

2022-09-24 09:46:03

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Registered: 2019-08-14

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Home Shiled Parental control not working correct on MAC

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