Hi, I have an MR600 V2 running with a SMARTY SIM (same as THREE).  I am having problems downloading SKY Q programs.  I installed the system around Feb 2022 and it worked fine.  Sometime in June 2022 it started failing to download SKY Q films or series.  It would start the download and then fail after a few minutes with errors such as 'Remote Network Problem'.  Sometimes it works and downloads the whole film, but this is very rare.  Sometimes it fails after 20 minutes, but normally it fails after downloading a minute or so of the program.  It is only SKY programs that are the problem, if I use the SKY Q box to download ITV or BBC programs then it works fine.  I have contacted SKY and SMARTY and they have no idea what it might be.

My neighbour has exactly the same setup and she started hitting the same problem at the same time as me, so it looks as though either SKY or SMARTY changed something around June, but I have no idea what it might be.

There has been a suggestion that it might be the MTU size and that I should reduce it, but there is no way of changing the MTU size on the ARCHER MR600.  I did see a post where a BETA Firmware was produced for hardware version V1 to allow the MTU size to be changed but I obviously don't want to install that on my V2.

Is there any way of changing this on a V2 please?

Thanks Allen