Archer vr400 v3 connection timeout with wireless connections

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Archer vr400 v3 connection timeout with wireless connections

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer vr400 v3 connection timeout with wireless connections
Archer vr400 v3 connection timeout with wireless connections
2022-08-08 18:16:15
Tags: ##ping
Model: Archer VR400  
Hardware Version: V3
Firmware Version:

Hi guys. i hope your doing great. i've been having alot of issues with connection timing out. i've contacted my internet provider and after a while we realized that the problem comes from the modem itself. when i do ping tests i get a few timeouts or a ping jump to 1500+ in just 10 seconds.when we tried wired connection the problem wasn't there anymore. but i can't connect everything via cable to the modem.

i just got the modem for like 3 weeks and the issue was there from the start.

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Re:Archer vr400 v3 connection timeout with wireless connections
2022-08-12 10:38:00

  @WadeV 

Hi, could you please help me further check whether the disconnection is on 2.4ghz or 5ghz, or both?

Would changing wireless channels, like channel 11 for 2.4ghz and channel 48 for 5ghz make any difference?

And is there any error message when clients dropped the connection?

Thank you very much.

Best regards.

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