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Can't log into discord and fortnite

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Can't log into discord and fortnite

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Can't log into discord and fortnite
Can't log into discord and fortnite
2022-07-31 19:54:58
Model: Deco X60  
Hardware Version:
Firmware Version:

Hi, 

We have a deco x60 setup in the computer room. 

The internet is working properly, however, discord voice can't be reached and fortnite l acnt log to servers. 

When we try running those apps through other wifi network, there is no ock and things are working fine. 

 

There are no parental limitations or firewall stuff that we know of. 

Fresh formated. 

 

Any ideas? 

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#1
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3 Reply
Re:Can't log into discord and fortnite
2022-08-02 12:02:57

  @Moshe1976 

Hi, 

Have you tried to turn off the Antivirus under HomeCare to have a look?

Please also refer to this link to add the Fortnite server domains into the whitelist:

https://www.tp-link.com/en/support/faq/2302/

 

Wait for your reply.

Thank you very much.

 

▶Deco BE65/85/95 New Firmware Versions Ready for Test ▶Deco M5 Newly Introduced Advanced Parental Control Features ▶Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0 ▶Meet Us at CES 2025! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#2
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Re:Can't log into discord and fortnite
2022-08-02 13:53:20

Hi  @David-TP 
Yes, the antivirus is turned off... :-( 

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#3
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Re:Can't log into discord and fortnite
2022-08-04 07:35:41

  @Moshe1976 

Thanks for the update.

In this way, please refer to this link to change the WAN DNS server to 8.8.8.8/8.8.4.4：

How to change DNS server settings on my Deco

If it is still the same, could you please help me run the following test:

1. Unplug the Deco from ISP modem.

2. Connect the PC via Ethernet cable to the ISP modem directly and check whether you are able to log into discord voice and Fortnite.

 

Wait for your reply.

Best regards.

▶Deco BE65/85/95 New Firmware Versions Ready for Test ▶Deco M5 Newly Introduced Advanced Parental Control Features ▶Certain Programs and Service Can't be Loaded Properly on Deco M9 Plus_1.8.0 ▶Meet Us at CES 2025! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#4
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Helpful: 1

Views: 1248

Replies: 3

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