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can't configure AP of Router mode on iPhone Deco app

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can't configure AP of Router mode on iPhone Deco app

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can't configure AP of Router mode on iPhone Deco app
can't configure AP of Router mode on iPhone Deco app
2022-04-01 13:58:14 - last edited 2022-04-28 02:45:21
Model: Deco P9  
Hardware Version: V1
Firmware Version: 1.1.3 20201228 Rel 55057

in the deco app i can't configure the mode AP or Router. when i want to go to the page i get an white screen. other adjustments are available only the operating mode doesn't work

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1 Accepted Solution
Re:can't configure AP of Router mode on iPhone Deco app-Solution
2022-04-02 06:24:41 - last edited 2022-04-28 02:45:21

  @Robin-de-Lange 

Hi, All,

For the issue described here, please refer to this link for more suggestions:

Issue Description:

When trying to change the operation mode, Deco APP shows a blank page.

Available Solution: [Solution]Cannot change Operation Mode via app

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
Recommended Solution
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#2
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3 Reply
Re:can't configure AP of Router mode on iPhone Deco app-Solution
2022-04-02 06:24:41 - last edited 2022-04-28 02:45:21

  @Robin-de-Lange 

Hi, All,

For the issue described here, please refer to this link for more suggestions:

Issue Description:

When trying to change the operation mode, Deco APP shows a blank page.

Available Solution: [Solution]Cannot change Operation Mode via app

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
Recommended Solution
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#2
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Re:can't configure AP of Router mode on iPhone Deco app
2022-04-02 17:51:59
hi, i do not have an message from you, so I can't send the messege
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#3
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Re:can't configure AP of Router mode on iPhone Deco app
2022-04-06 01:31:18

  @Robin-de-Lange 

Sorry, I have sent my email again and you could also submit a Deco feedback and attached picture:Deco APP>three lines on the top left>help>contact us>suggestions and add the APP log.

 

@TMRJ86  Thank you very much for your message and I see your issue is quite like this.

Could you please also send me the APP log and a screenshot of the white screen?

Thank you very much.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#4
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Information

Helpful: 2

Views: 840

Replies: 4

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