M9 satellite not receiving IP and running old firmware

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M9 satellite not receiving IP and running old firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
M9 satellite not receiving IP and running old firmware
M9 satellite not receiving IP and running old firmware
2022-01-19 14:14:46
Model: Deco M9 Plus  
Hardware Version: V3
Firmware Version: 1.5.1

(The hardware version I entered is a random selection, because I don't know how to find this.)

All satellites are now on firmware 1.5.1 and working properly.

One satellite is not working: it doesn't receive an IP from DHCP and although it says "Deco is working well", clients can't connect.
I tried rebooting and unplugging countless of times, but this never helped.

How can I reset this thing completely and/or install the latest firmware version (which will hopefully fix the issue)?

Thanks!

Kris

 

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Re:M9 satellite not receiving IP and running old firmware
2022-01-20 09:35:43

@krisvdvijver 

Hi, please refer to this link to run a firmware recovery:

How to use firmware recovery if the Deco become brick

And it is also suggested to swap the location of this satellite unit with others to see if the location made any difference.

Thank you very much.

 

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