Phone Compatibility Issues
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Phone Compatibility Issues
Starting recently (when my phone stopped detecting my Deco M9 plus as 5Ghz only, and instead sees it as a 2.4G + 5G wifi with the same ssid) my phone started to only be connected to 2.4g for some reason, even when im only in the room over (one wall) it will still go to 2.4G even though 5G still works at max signal, what can i do to solve this (newer Android 10 phone, no preferred frequency avaliable)
Re:Phone Compatibility Issues
Check Deco app WiFi configuration settings: you must have enabled both 2.4GHz and 5GHz on your Main Network. To force Android smartphone use 5GHz only, disable 2.4GHz on Main Network.
If you have devices at home that need 2.4GHz, enable Guest Network, configure it with password, and connect those devices to Guest Network.
