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Unable to update firmware on Deco X20 V2

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Unable to update firmware on Deco X20 V2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

popcornpop

2021-08-06 15:14:44 - last edited 2021-10-09 02:32:43

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Registered: 2021-08-06

Unable to update firmware on Deco X20 V2

2021-08-06 15:14:44 - last edited 2021-10-09 02:32:43

Model: Deco X20

Hardware Version: V2

Firmware Version: 1.0.3

I am trying to update the firmware on my Deco X20 V2 (US) and I am currently stuck on 1.0.3 when there is 1.0.9 available on the TP-Link website: Download for Deco X20 | TP-Link Canada

When I use the TP-Link Deco app on iOS, I get the message saying my current firmware is up to date.

I also tried using the web interface to do the firmware update and unable to do so as well after manually downloading the latest firmware.

Is there a problem with my Deco or should I be updating my firmware using a different method? I have also tried rebooting my two Deco units before attempting the firmware update.

1 Accepted Solution

TP-Link

2021-08-09 09:36:24 - last edited 2021-10-09 02:32:43

Posts: 6831

Helpful: 3131

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Registered: 2018-07-23

Re:Unable to update firmware on Deco X20 V2-Solution

2021-08-09 09:36:24 - last edited 2021-10-09 02:32:43

@popcornpop

Hi, the firmware 1.0.3 Build 20210205 Rel. 35873 is a Canadian customized firmware that enabled band 4 of 5Ghz and could not update to the general firmware(1.0.6 & 1.0.9 &1.1.1).

Later there would be a new firmware available for upgrade and please keep attention to the official websites.

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

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TP-Link

2021-08-09 09:36:24 - last edited 2021-10-09 02:32:43

Posts: 6831

Helpful: 3131

Solutions: 537

Stories: 28

Registered: 2018-07-23

Re:Unable to update firmware on Deco X20 V2-Solution

2021-08-09 09:36:24 - last edited 2021-10-09 02:32:43

@popcornpop

Hi, the firmware 1.0.3 Build 20210205 Rel. 35873 is a Canadian customized firmware that enabled band 4 of 5Ghz and could not update to the general firmware(1.0.6 & 1.0.9 &1.1.1).

Later there would be a new firmware available for upgrade and please keep attention to the official websites.

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!

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