AX6000 momentarily drops WiFi, then okay again

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AX6000 momentarily drops WiFi, then okay again

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX6000 momentarily drops WiFi, then okay again
AX6000 momentarily drops WiFi, then okay again
2021-06-10 05:04:04
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.2.1 Build 20210205 rel.12759(5553)

My Archer AX6000 will sometimes drop WiFi for about a max of 10 seconds, then reconnect to all devices. Restarting it helps for about 3/4 days then it'll do it every 10-30 mins after. I've tried to view settings on the UI but nothing is indicating any error. Same for the virus protection, there are no entries saying it was blocking something. 

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Re:AX6000 momentarily drops WiFi, then okay again
2021-06-10 05:49:00

@AndrewAdam21 

 

Is it the 5G connection of the 2.4G connection, or both? How about the LED status on the router, will it change to red when the issue happens?

 

The firmware on the AX6000 seems not the latest, please update the firmware first, then confirm:

https://www.tp-link.com/support/download/archer-ax6000/v1/#Firmware

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