Archer A6 (AC1200) not working after firmware upgrade !!

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Archer A6 (AC1200) not working after firmware upgrade !!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer A6 (AC1200) not working after firmware upgrade !!
Archer A6 (AC1200) not working after firmware upgrade !!
2021-06-03 14:48:12 - last edited 2022-04-06 09:28:30
Model: Archer A6  
Hardware Version: V3
Firmware Version:

Hi All,

 

I have upgraded the firmware via the auto suggestions available , I saw there were some issue happened and it asked me to download manually and upgrade, I reboot the machine and after that I see all the light is ON but I could not able to web login via tplinkwifi.net or 192.168.0.1 anymore. 

 

Reset doesn't work either. 

 

What should be done next ? It's within 6 month of buy ? 

 

Any leads will be highly appreciated !!

 

 

Thanks

 

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#1
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1 Accepted Solution
Re:Archer A6 (AC1200) not working after firmware upgrade !! -Solution
2021-06-07 02:09:29 - last edited 2022-04-06 09:28:30

@Pradipta 

 

Please refer to this guide to do a firmware recovery via the web interface:

https://www.tp-link.com/support/faq/1482/

 

If this still doesn't help, you can try the suggestions provided by other customers, which is resetting the router by following the 30 30 30 rule:

https://community.tp-link.com/en/home/forum/topic/176242

 

If none of these helps, you will need to contact the local tech support to check if this is still under warranty according to the warranty policy in your region.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Archer A6 (AC1200) not working after firmware upgrade !!
2021-06-04 11:33:06

@Pradipta 

 

Is your router a US version or EU version? Please show us the bottom label, cover the MAC and SN number for any security concerns.

 

Which firmware were you tried to upgrade to? Can we have the link for it?

 

You can refer to this story to see if you can upgrade the firmware again:

https://community.tp-link.com/en/home/stories/detail/582

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Archer A6 (AC1200) not working after firmware upgrade !!
2021-06-04 12:38:55 - last edited 2021-06-04 12:56:35

@Kevin_Z 

 

I have not noticed the FW version it was shown during the update as it from the browser notification in tiplinkwifi.net page. 

 

 

 

I want to flash the firmware from tftp, do we know the server IP to configure ? 

 

I saw few post saying how to do it using the reset button + power button. Can you help to tell on this. 

 

Want to know if this version support tftp firmware update. ??

If not what should we do now ? 

 

If I could do this then home it will work. 

 

Thanks,

Pradipta 

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#3
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Re:Archer A6 (AC1200) not working after firmware upgrade !! -Solution
2021-06-07 02:09:29 - last edited 2022-04-06 09:28:30

@Pradipta 

 

Please refer to this guide to do a firmware recovery via the web interface:

https://www.tp-link.com/support/faq/1482/

 

If this still doesn't help, you can try the suggestions provided by other customers, which is resetting the router by following the 30 30 30 rule:

https://community.tp-link.com/en/home/forum/topic/176242

 

If none of these helps, you will need to contact the local tech support to check if this is still under warranty according to the warranty policy in your region.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Archer A6 (AC1200) not working after firmware upgrade !!
2021-06-07 06:05:46

@Kevin_Z 

 

While exploring , I have flashed the openwrt default image after following some YouTube as there is not much help on to link site or anywhere ,may he this router is new one.

 

But unfortunately, there is no gui to it as there is no internet ,I could not download luci package suggested .

 

I am stuck now. 

May be tftp boot will work, but I came to know this router support uboot upgrade in a different way ( no like holding reset 5 sec then switch on, which works in other routers from tplink) .

 

If you can tell how can I upgrate the FW using TFTP that will really help. 

 

My last option is to contact the support team. 

 

Thanks,

Pradipta

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#5
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Re:Archer A6 (AC1200) not working after firmware upgrade !!
2021-07-14 11:29:34

@Pradipta 

 

Hi Pradipta,

 

Is your problem resolved?   Am facing the same issue with Archer A6 firmware update yesterday.  Not able to contact the support team as well by phone.

 

Please let me know the solution if you had one.

 

Thanks

Harish

 

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#6
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Re:Archer A6 (AC1200) not working after firmware upgrade !!
2021-11-11 09:21:58

@Pradipta @HarishRN

Hi, 

 

I have the same issue, is your problem solved?

@Kevinz,

can you help please? thank you.

 

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#7
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Re:Archer A6 (AC1200) not working after firmware upgrade !!
2022-03-17 13:56:36

  @Pradipta 

Same problem pls tell us solution.

 

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#8
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Re:Archer A6 (AC1200) not working after firmware upgrade !!
2022-04-03 18:18:15
I have the same issue, please troubleshoot
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#9
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