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Archer AX1500 dropping LAN connections when downloading

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Archer AX1500 dropping LAN connections when downloading

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Archer AX1500 dropping LAN connections when downloading
Archer AX1500 dropping LAN connections when downloading
2021-05-12 09:21:28 - last edited 2021-05-15 16:01:18
Model: Archer A10  
Hardware Version: V1
Firmware Version: 1.8.3 Build 20210201 Rel. 63925(4555)

Hi, I am having some technical issues with my AX1500. 


I have it connected to my Fiberhome GPON (Bridged connection) on a 1GBPS connection, everything works fine and I get 100mb/s when downloading (provided they have capable servers) but when I keep downloading continuously on more than 50mb/s the router just turns off LAN (WIFI still works), cannot even 192.168.1.1 on my computer, it just times out. Tried rebooting the router and removing the internet cable but the thing that fixes it is rebooting my PC. 
 

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#1
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1 Accepted Solution
Re:Archer AX1500 dropping LAN connections when downloading-Solution
2021-05-13 09:50:30 - last edited 2021-05-15 16:01:18

@Strai 

 

Try to reset the AX10 to factory defaults, reconfigure it from scratch, don't change any QoS or advanced setting, connect the PC to the LAN port again to download, check again if there is an issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer AX1500 dropping LAN connections when downloading
2021-05-13 07:07:37

@Strai 

 

Are there QoS settings for this PC on the AX10 router? You may try to disable the QoS, then try to keep downloading again.

 

What if you keep downloading on a wireless laptop/phone, will it disconnect the internet access also when the speed is higher than 50mb/s? You may test this on another wired PC as well.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer AX1500 dropping LAN connections when downloading
2021-05-13 07:16:21
Hi Kevin, tried downloading on the 5Ghz wifi network so I can have the full potential of the network and.. it's fine. Nothing happens, tried plugging my laptop on LAN and started a download and after 5 minutes LAN turned off. QoS is also turned off. I throttled the download to 50mb/s and nothing happens, so that narrows it down. If it also helps i'm on the RCS RDS Internet Service Provider (Romania)
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#3
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Re:Archer AX1500 dropping LAN connections when downloading-Solution
2021-05-13 09:50:30 - last edited 2021-05-15 16:01:18

@Strai 

 

Try to reset the AX10 to factory defaults, reconfigure it from scratch, don't change any QoS or advanced setting, connect the PC to the LAN port again to download, check again if there is an issue.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#4
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Re:Archer AX1500 dropping LAN connections when downloading
2021-05-15 16:01:42
Took my time to test if it really worked and so far so good. Thanks a lot for the help!
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Views: 896

Replies: 4

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