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Archer C50 5ghz problem

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Archer C50 5ghz problem

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Archer C50 5ghz problem
Archer C50 5ghz problem
2021-04-28 15:48:41 - last edited 2021-06-11 12:00:46
Model: Archer C50  
Hardware Version:
Firmware Version:

Hi

 

I recently bought an archer c50 v4 in Bangladesh and am regretting my decision. I replaced my Xiaomi router with it. 

 

The problem is with 5ghz channel. I have a pixel 4a, galaxy s8 and other phones too. They do not detect 5ghz wifi from the router. My firestick tv and my laptop seems to detect it. I tried searching for other country firmwares so I could get more channel selection for the 5ghz channel but cant find one other than the EU version. It seems to be the problem with a lot of people when i searched online.

 

Please help us. Let us choose another region or more channels.

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1 Accepted Solution
Re:Archer C50 5ghz problem-Solution
2021-04-29 02:28:13 - last edited 2021-06-11 12:00:46

@Aaksz  If you bought the C50 v4, which is an EU version, then you cannot choose the channels other than 36-48. That means if your phones don't support these channels, then they cannot work with the router. It is suggested to contact the local distributor Excel, who will help you with this matter:

https://www.tp-link.com/bd/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C50 5ghz problem-Solution
2021-04-29 02:28:13 - last edited 2021-06-11 12:00:46

@Aaksz  If you bought the C50 v4, which is an EU version, then you cannot choose the channels other than 36-48. That means if your phones don't support these channels, then they cannot work with the router. It is suggested to contact the local distributor Excel, who will help you with this matter:

https://www.tp-link.com/bd/support/contact-technical-support/#Hotline-Support

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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Helpful: 3

Views: 1260

Replies: 1

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