Poor call quality on Teams via Wireless access point TL-WA901ND
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Poor call quality on Teams via Wireless access point TL-WA901ND
Connection quality is very poor over wireless. Connecting to the wired port on the access point presents much better quality.
Video calls freeze and voice breaks up.
When connecting on the same laptop to the wired port then the issues disappear.
Distance to access point is around 5 meters, no physical obstructions.
Fixed internal IP address.
| Operation Mode: | Access Point |
| Wireless Network Name: | G&U-Studio |
| Channel: | Auto (Current channel 3) |
| Mode: | 11bgn mixed |
| Channel Width: | Automatic |
| Max Tx Rate: | 450Mbps |
| MAC Address: | 0C-80-63-98-E3-0E |
Re:Poor call quality on Teams via Wireless access point TL-WA901ND
Hey
As this is a BGN router its limited to the 2.4ghz band, which sadly in todays world is highly utilised.
My recommendation would be to change the following settings and re-test
- Mode to 11n only (B/G should be used anymore and will slow you down as it has max of 11mbps on B / 56mbps on G vs N on upto 450)
- Channel width to 40mhz (get as much speed as possible)
- Channel, try manually setting on 1 and test... then 6 and test... then 11 and test.. choose the best of those. If all are equally poor, 13 might be an option for you but should be a last resort!
Hopefully that will help!
