Home Network Community > All Threads > AX3000 Keeps Disconnecting
< All Threads

AX3000 Keeps Disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AX3000 Keeps Disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX3000 Keeps Disconnecting
AX3000 Keeps Disconnecting
2021-03-12 04:06:13
Model: Archer AX3000  
Hardware Version:
Firmware Version:

I bought the AX3000 router about 2 months ago. The past few weeks, the connection keeps dropping 5-6 times a day for various amounts of time. The Ethernet and Wifi both stop working even though the modem has a connection to the internet. 
What can be done to fix this issue? It is very frustrating as I work from home, and I am constantly dropped from meetings.

  0      
 
  0      
 
#1
Options
1 Reply
Re:AX3000 Keeps Disconnecting
2021-03-16 11:47:37

@MichaelKyleM 

 

Is the model number Archer AX50, or AX3000? Please verify it by the device label, then check if its firmware is up-to-date.


How about the Wi-Fi LED on the AX3000 when the internet is disconnecting? Are they correctly on? Who is your ISP? Is there a WAN IP address when the internet drops? If there is one, please try to change the DNS server address to something else, such as Google's DNS 8.8.8.8 and 8.8.4.4, then confirm.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 2660

Replies: 1

Related Articles
AX3000/AX50 keeps disconnecting from the internet
6153 1
AX3000/AX50 keeps rebooting
6146 0
Newly bought router wifi keeps disconnecting
16332 2
AX3000 differences
871 0
AX3000 MOCA SUPPORT
1674 0
AX3000 low security
733 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.