cant connect ipcams to my deco m9 plus v2

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cant connect ipcams to my deco m9 plus v2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
cant connect ipcams to my deco m9 plus v2
cant connect ipcams to my deco m9 plus v2
2021-01-30 08:26:15
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 42500 1.4.3

I have 3 different wired ip cam from different brands.

when I connect them to my deco I see there is link in the switch but I can't see the ipcam in my deco app or in the ipcam app.

I guess they cant get ip from the deco.

I tried to replace the switch, and verified the camera works and get power.

 

What can be the problem?

Guy

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Re:cant connect ipcams to my deco m9 plus v2
2021-02-03 03:07:56

@Grav 

Hi, sorry for the delay.

Is your network structure like this:

ISP—main M9 plus(router mode)—switch—3 wired IP cameras

--if yes, what is the model number of the switch?

--have you set up the static IP address before?

--if unplug the switch, connect one wired camera to the main Deco directly, would camera get online?

Thank you very much and wait for your reply.

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