Home Network Community > All Threads > RE300 extender will not connect to 5g
< All Threads

RE300 extender will not connect to 5g

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE300 extender will not connect to 5g

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE300 extender will not connect to 5g
RE300 extender will not connect to 5g
2021-01-15 13:55:26 - last edited 2021-01-21 08:58:11
Model: RE300  
Hardware Version:
Firmware Version:

I have a RE300 range extender. Configured 2.4 OK. Can not get 5 to configure. I have a Verizon router. Only way I could get 2.4 to work is using the WPS method. But, it still would not configure 5g. Manual with re300 said to press WPS a second time to configure 5g. I did not work. Tether app does not work. Updated firmware and tried set up again. Still no help. Only 2.4 LED is on and tether app shows 5g is off. Please help. 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:RE300 extender will not connect to 5g-Solution
2021-01-21 08:57:53 - last edited 2021-01-21 08:58:11

@Horse-Lover 

Hi, sorry for the delay.

May I know the exact model of Verizon router?

Could you please try to update the firmware to the following one to have a look:

https://static.tp-link.com/2020/202011/20201110/RE300_V1_201110.zip

Thank you very much and wait for your reply.

 

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:RE300 extender will not connect to 5g-Solution
2021-01-21 08:57:53 - last edited 2021-01-21 08:58:11

@Horse-Lover 

Hi, sorry for the delay.

May I know the exact model of Verizon router?

Could you please try to update the firmware to the following one to have a look:

https://static.tp-link.com/2020/202011/20201110/RE300_V1_201110.zip

Thank you very much and wait for your reply.

 

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
Recommended Solution
  0  
  0  
#2
Options
Re:RE300 extender will not connect to 5g
2021-01-21 11:32:03
I found the problem and now is working. Hope this helps others. Found the 5g on my router set to manual channels. Changed to 40. After saving my settings to verizon router 5g light came on Re300 and is now working very well.
  1  
  1  
#3
Options
Re:RE300 extender will not connect to 5g
2021-01-21 18:26:40

@Horse-Lover 

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 1371

Replies: 3

Related Articles
RE300 unable to connect AX20 5G network
1150 1
RE300 doesn't not connect to 5ghz
4563 1
RE300 Range Extender reboot schedule
906 0
RE300 Range extender not identifying 5G signal of my Router
782 0
5Ghz connection from router to extender on RE300 drops out
3549 2
RE300 cannot connect to jio router 5g network
237 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.