This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Archer TX50E - Bluetooth problems
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem 1:
Bluetooth devices such as headphones, gamepad, mouse - keep randomly disconnecting. Device losing connection for 1-5 seconds and reconnects again, for example, gamepad is connected and working, but headphones lost signal, or otherwise, but never lost connection together. After waking up, Bluetooth Services appear to be running.
Hibernation disabled.
Fast boot in BIOS is disabled.
Devices fully charged.
Distance to PC doesn’t matter, same things happening in close distance and far.
Problem 2:
After waking up PC from sleep mode, Bluetooth icon in task bar disappears, and it's not possible to connect any BT device to PC. Restarting PC brings BT alive, instead of restart, I'm opening device manager, and see under Bluetooth only one Intel(R) Wireless Bluetooth(R) and if it's have yellow explanation point, then I can see "Windows has stopped this device because it has reported problems. (Code 43)". Event viewer tells me "Event 17, BTHUSB The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded." After disabling device and enabling, all works just fine and under Bluetooth section in Device Manager appears all of the connected devices. Second scenario: after wake up, BT device w/o yellow explanation mark, and system requires restarting, after disabling device, which helps too.
This problem occurs every time after I put PC into sleep mode.
These problems since day one of purchase.
WIFI works great and stable, no issues at all.
Haven't tried on another PC.
No luck:
Tried to uninstall and install drivers, also tried to reinstall v21 drivers from TP-Link
Tried different USB 9pin slot on MB
Same results in PCIEx1 and PCIEx4
Windows Troubleshooter
chkdsk /f /r /x -no errors found
sfc /scannow -did not find any integrity violations.
dism /Online /Cleanup-Image /RestoreHealth -no problems
Hello, kindly refer to the below instructions to check the connection again:
https://www.tp-link.com/support/faq/2698/
You can also refer to the below article to try some more troubleshooting:
https://community.tp-link.com/en/home/forum/topic/215446
System parameters:
All USB controllers in Device Manager's Power Management unchecked with "Allow the computer to turn off this device to save power"
Latest drivers installed 22.10.0.2
Power Plan - Ultimate Performance.
Wireless Adapter Settings - Power Saving Mode - Maximum Performance
USB settings - USB selective suspend setting - Setting: Disabled
PCI Express - Link State Power Management - Setting: Off
OS: Windows 10 Pro v.20H2
MB: Gigabyte B460M Aorus Pro (latest BIOS)
@Alexey_T @Solla-topee I FOUND THE PROBLEM!
I wasn't the MoBo or the USB-F connectors or any out of date software.
It was the little tiny connector or the TX50E that caused the issue. Althougt it looks in the picture that you can only connect the adapter in one way possible. Appartantly, you can connect the adapter upside down. And thats when it causes problems al around.
After i Switched it around, it started to setup Bluetoorh and now it works fine.
.
@Solla-topee Hi There,
I've tried al the latest drivers and updated my Bios but i cant't find the bluetooth adapter in my device manager. The Wifi is showing but no Bluetooth.
I'm using Windows 10 Pro (21h1) on an Asus Z170M-Plus motherboard. I've attatched the bluetooth cable to the USB connector (nr. 11 in the picture below).
i've tried both USB conectors but without any result. Is this the right connector?
When I attatch the USB connectort to my USB ports on the front of my PC they work just fine.
Normally is see nothing happening when i connect the bluetooth cable to the USB connector. But the last time i tried it i received an error saying "Power Surge on USB Port". And then it shut down...
Any help would be appreciated.
