@Philg2370 

Good day,

Sorry for the delay.

May I know the model number of your range extender?

How about the hardware and firmware version?

Have you tried to change to a different SSID so that you could recognize which one is the extender?

-please go to more>extended network to change the SSID;

Thank you very much.

@Philg2370 

Thank you very much for your reply.

Would the different SSID between router and RE220 make any difference?

Or you could connect to the different SSID of RE220, but it still showed 0 clients?

By the way, what is the model number of your home router?

Thanks a lot and wait for your reply.

@Philg2370 

Hi,

Thank you very much for your kind reply.

SSID refers to the wireless network name or Wi-Fi name of RE220.

As for how to change the SSID:

1. please go to more>extended network>change the network name to be different from the home router;

2. then connect to the new network name and check the number of online clients again.

Thanks a lot.