Network aways congested according to network optimisation
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Network optimisation says WiFi congested . Went i run optimise says perfect . If I run the tool again says it is congested ! Am I right in thinking the channel is congested due to 35 devices connected , when I run optimisation is changes the channel , which is now congested because of my 35 devices are all on the same channel ?
Was exited when I saw the feature as my ps4 both only get 30mg down and 3mg up despite having 500mb down and 40 up on speed tests through deco app ?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, is there any specific issue when the network always reported congested, like slow speed, unstable connection, etc.?
If not, there is no need to scan the network frequently, your network should be clear and good. Most importantly, if the Wi-Fi channel is changed too frequently, it may cause an unstable issue on the client devices, some devices may disconnect from the network and reconnect.
For more details, please have a look at this link:
https://community.tp-link.com/en/home/forum/topic/264506
Thank you very much.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi,
If possible, would you please do a screen-recording about the network optimization?
And since Deco M5 supported band steering, so normally not all the 35 devices are connected to the 2.4ghz(channel 1-13) or 5ghz(channel 36-165).
Thank you very much.
- Copy Link
- Report Inappropriate Content
@TP-Link I have the same it keeps saying your current wifi channel is congested
- Copy Link
- Report Inappropriate Content
Thanks a lot for your kind reply.
We have reported this issue to the senior engineers already and this feature would be gradually improved during the later firmware upgrade;
Really sorry for the inconvenience.
Thank you very much for your understanding and support.
- Copy Link
- Report Inappropriate Content
@TP-Link I have the same problem. 3 x Deco M5 units. I had first connected via router supplied by ISP. Over the weekend took that out and set up my main unit as incoming router. From then on I had this problem. Everytime I check Network optimization, I get the message of network congested and I need to optimise. We have about 10 devices connected.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I am also experiencing this issue. Our connections are super spotty since the last update and the network optimization is *always* reporting congested. Is there a time estimate for a firmware fix for this issue? We are working from home and need reliable wifi. Should we attempt the downgrade?
- Copy Link
- Report Inappropriate Content
Hi, the latest firmware for Deco M5 is 1.5.3, if possible, could you please try to update the following firmware via the web interface: http://tplinkdeco.net to have a look:
https://www.tp-link.com/support/download/deco-m5/#Firmware
https://static.tp-link.com/2021/202102/20210219/Deco_M5_V1_V2_V3_210203.zip
Thank you very much.
- Copy Link
- Report Inappropriate Content
I am not able to access the web interface to update the firmware. I have tried both the http://tplinkdeco.net url as well as the LAN IP address here and neither will load a web interface. I have also tried to update the firmware in the Deco app but it says it is up to date with the 1.5.1 version and will not allow me to update to 1.5.3.
Please advise.
- Copy Link
- Report Inappropriate Content
Hi, would there be any error message when the web UI is not accessible?
How about changing to another browser?
By the way, are you able to ping the http://tplinkdeco.net as well as the LAN IP address?
Thanks.
- Copy Link
- Report Inappropriate Content
@TP-Link I am having the same congested network issue, have 3x M5 version 2.
I downloaded the bin file and installed but it did not solve the issue, having to use my cell phone ... please help me!
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 21282
Replies: 32
Voters 0
No one has voted for it yet.