New MR6400 detects no SIM
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Hi,
I am new to the forum. Nice to meet everyone.I just purchased a MR6400 prior to my travel in coming 4 days.
The device does not detect SIM no matter what I try. I have tried a lot of things! No specific error, it just does not detect any SIM card. The following diagnostics done:
- No visible physical damage
- Reboot/Resets
- Checked with multiple SIMs from different providers (AirTel and JioFi) (that were working on multiple other 3G/4G phones)
- SIM has no PIN lock
- SIMs are nano sim with micro adapter frame and sticker
- In Wireless router mode with ethernet WAN, it works fine
- Firmware says latest
- NTP and time is set
Debug log level system logs (mac scrubbed):
2018-10-01 05:30:23 [5] 4G: init LTE module, set flowstat [enableDataLimit 0, enablePaymentDay 0, paymentDay 1, limitation 0, warningPercent 90]
2018-10-01 05:30:23 [5] 4G: LTE Module: profile num [1], default profile [1], active profile [0]
2018-10-01 05:30:23 [5] 4G: DM: profile num [0], default profile [0], active profile [0]
2018-10-01 05:30:26 [5] System: Enable IPv4 SPI Firewall
2018-10-01 05:30:26 [5] System: Enable IPv6 SPI Firewall
2018-10-01 05:30:38 [6] System: Device(XX:XX:XX:XX:XX:1C) joins in 2.4G Wlan
2018-10-01 05:30:40 [5] DHCPD: Recv REQUEST from XX:XX:XX:XX:XX:1C
2018-10-01 05:30:40 [5] DHCPD: Send ACK to 192.168.1.100
2018-10-01 05:30:40 [5] DHCPD: Recv REQUEST from XX:XX:XX:XX:XX:1C
2018-10-01 05:30:40 [5] DHCPD: Send ACK to 192.168.1.100
2018-10-01 05:30:46 [6] System: User(Mac:XX:XX:XX:XX:XX:1C;IP:192.168.1.100) logs in.
Diagnostic Report:
| Test Sim Card | Fail |
| Diagnostics completed |
