need help in setting TPLink router up as a 2nd router on modem

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need help in setting TPLink router up as a 2nd router on modem

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PeterD35

2020-10-12 15:49:51 - last edited 2020-10-13 11:35:27

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Registered: 2020-10-12

need help in setting TPLink router up as a 2nd router on modem

2020-10-12 15:49:51 - last edited 2020-10-13 11:35:27

Model: TL-WR841N

Hardware Version: V14

Firmware Version:

When I upgraded my Sky Q dual channel modem router, i found that the wi-fi smart plugs and camera I controlled via my iphone no longer worked. I established that this was due to the new modem operating at 5Ghz so I reconfigured it to run a parallel 2.4 Ghz channel. However the set-up procedure on the iphone apps failed - they would only find the 5Ghz channel. So I thought I'd try using a separate router at 2.4Ghz and bought the TP-Link 300Mbps router. But I am struggling to connect it to my network. ANy help would be gratefully received!

1 Accepted Solution

Kevin_Z

2020-10-13 11:35:23 - last edited 2020-10-13 11:35:27

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Re:need help in setting TPLink router up as a 2nd router on modem -Solution

2020-10-13 11:35:23 - last edited 2020-10-13 11:35:27

@PeterD35

Hello,

Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

May it help~

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need help in setting TPLink router up as a 2nd router on modem

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