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Auto-logout from the web interface

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Auto-logout from the web interface

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Auto-logout from the web interface
Auto-logout from the web interface
2020-09-21 18:47:12 - last edited 2020-09-25 08:34:02
Model: Archer C80  
Hardware Version: V1
Firmware Version: Archer C80(EU)_V1_200628

Hi,

 

Whenever I try to access a web interface my session is cancelled automatically and I have redirected back the login page. The sequence is as follows:

 

  1. The login page is displayed properly,
  2. Then I enter login and password,
  3. The web UI is displayed for a few seconds,
  4. And the session ends and the web browser displays login page again.
  5.  

The problem occurs on Windows 10 both in Firefox and Edge. I tried clearing the web cache, clearing cookies etc. The firmware upgrade supposed to solve this issue but the problem persists.

 

Anyone was able to solve this issue?

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#1
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1 Accepted Solution
Re:Auto-logout from the web interface-Solution
2020-09-25 08:33:31 - last edited 2020-09-25 08:34:02

@ziemianin4 

 

Hi, thanks for reporting this to the community.

 

We may have reproduced this issue on our site and will soon release an official firmware to fix it in weeks. As a workaround, you may manage the C80 via Tether app.

 

Please keep an eye on the official website for the updates, thanks a lot~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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#2
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2 Reply
Re:Auto-logout from the web interface-Solution
2020-09-25 08:33:31 - last edited 2020-09-25 08:34:02

@ziemianin4 

 

Hi, thanks for reporting this to the community.

 

We may have reproduced this issue on our site and will soon release an official firmware to fix it in weeks. As a workaround, you may manage the C80 via Tether app.

 

Please keep an eye on the official website for the updates, thanks a lot~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
Recommended Solution
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  0  
#2
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Re:Auto-logout from the web interface
2022-01-22 22:06:43

I'm just experiencing the same issue on my AX20 router. After logging in through tplinkwifi.net, web browser displays login page again immediately. I've checked the firmware via Tether app and have the latest one. 

Tried different laptops and browsers and it is still the same.

It seems the issue occurred after I've setup password protected access to a usb disk connected to the router, but might be just time coincidence. Disconnecting the disc has no effect, can't change the password protection through Tether app.

 

Please advise. 

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#3
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Helpful: 2

Views: 2531

Replies: 2

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