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Deco M5 (1.0) some devices not updating to 1.4.7

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Deco M5 (1.0) some devices not updating to 1.4.7

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Matt-G

2020-08-28 08:26:39 - last edited 2020-08-28 08:49:55

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Deco M5 (1.0) some devices not updating to 1.4.7

2020-08-28 08:26:39 - last edited 2020-08-28 08:49:55

Model: Deco M5

Hardware Version: V1

Firmware Version: 1.4.7

Hi there.

I have 5 Decos, but two of them won't update from 1.4.4 to 1.4.7.

They report that they are on the latest firmware.

They are all v.1.

Can anyone help?

Thanks

1 Accepted Solution

David-TP

2020-08-28 08:49:41 - last edited 2020-08-28 08:49:55

Posts: 12489

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Registered: 2020-04-14

Re:Deco M5 (1.0) some devices not updating to 1.4.7-Solution

2020-08-28 08:49:41 - last edited 2020-08-28 08:49:55

@Matt-G

Hi,

Refer to the below FAQ to do the basic troubleshooting:

https://www.tp-link.com/support/faq/2301/

May it help.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More ▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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Deco M5 (1.0) some devices not updating to 1.4.7

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