Range extender not co-operating with router technicolor TG788vn

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Range extender not co-operating with router technicolor TG788vn

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Range extender not co-operating with router technicolor TG788vn
Range extender not co-operating with router technicolor TG788vn
2020-08-17 12:41:47
Model: TL-WA855RE  
Hardware Version: V4
Firmware Version: 1.0.0 Build 20180510 Rel. 61006

The extender appears to be connected to the router. ( I have used the wps method and the tether application method) The lights of the extender remain solid blue, and it appears I have a new extended network apart from the host network. But when I try to connect my devices (mobile phone, tablet and a Samsung tv) to the extended network, using the same password as the host network, I get an "incorrect password" message. Using the tether application I managed to change only the extended network name (not able to change the password). This way I was able to connect the phone to the extended network. But still no luck with the tablet and the tv (the tv appears to be connecting without problem to the host network, but the signal is weaker, because the host is more far away from the tv). 

 

I tried to connect the extender to the router with an ethernet wire thinking of the solution to upgrade the firmware. 

 

Using the link https://tplinkrepeater.net/ I didn't manage to get your help.

 

I would appreciate your help. I would like also to know if there is a service location for tp-link Greece.

 

Thanks in advance

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Re:Range extender not co-operating with router technicolor TG788vn
2020-08-24 02:55:38

@pisces46 

Good day.

After the set up via tether, can you still get all the solid blue lights?

For the tablet and smart TV, is there any error message that when they failed to connect to 855RE?

Or they are able to connect, but no internet access?

As for the firmware update, please make sure that you are connected to the Wi-Fi of 855RE, then try to log in via http://tplinkrepeater.net

PS, the latest firmware of 855re V4:

TL-WA855RE(EU)_V4_200403

https://static.tp-link.com/2020/202004/20200424/TL-WA855RE_V4_200403.zip

thank you!

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