Need help no one could solve
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Need help no one could solve
Hi guys
Having problems with the Internet for over 2 weeks now after the storm, phones were down, Internet too. Been using 8951nd on an isdn line for long and now it won't connect. They fixed the phone lines, even sent me another router, same model but it won't connect. I have excellent signal from it but saying this connection has no access to the Internet. I have set it all by the book but it won't work neither lan or WiFi.
Please help!
Thanks.
1 Accepted Solution
Re:Need help no one could solve-Solution
Good day,
For your case, please help us check the following information:
- Who is your internet service provider and what kind of internet connection type do you have, like PPPoE, or Dynamic IP?
- Can I have a picture of the status page on the modem about the DSL status and internet status, such as:
- If it is PPPoE, have you ever checked the PPPoE username and password with the internet service provider, or change a different pair of username and password?
Thank you~
Nice to Meet You in Our TP-Link Community.
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TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Re:Need help no one could solve-Solution
Good day,
For your case, please help us check the following information:
- Who is your internet service provider and what kind of internet connection type do you have, like PPPoE, or Dynamic IP?
- Can I have a picture of the status page on the modem about the DSL status and internet status, such as:
- If it is PPPoE, have you ever checked the PPPoE username and password with the internet service provider, or change a different pair of username and password?
Thank you~
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability.
TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.