Nodes going offline
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi,
I bought the Deco P9 3 node set last week to enable wifi throughout my cottage. The cottage has very thick walls that prevent wifi signals passing through. Hence the P9 solution utilising
powerline.
My problem is the nodes keep going offline and flashing red. It seems to be an issue if there has been no wireless activity for a while. My setup is:
Main: 4G Broadband router in hallway with main node connected. Great broadband signal from the 4g router but internal wifi is limited.
second node in living room on the other side of a very thick wall including a chimney stack. TP app shows connected to main via 2.4/5ghz wifi and PLC.
devices connected include the TV, Sky Q and other devices in the living room, typically, iPad, phone etc.
third node first floor, towards rear of house. iPads used upstairs connect to this node as and when. Again, connects via both wifi channels and PLC.
The third node is usually the node that drops off the network first as it's the least used. Red flashing led, app suggests moving it nearer to the main. Only remedy is to turn off and on again.
if there has been low usage in the living room, mobile devices may connect to the hallway node - or may not. Sky Q relies on internet access so doesn't work properly. Tv can't connect. (The Sky Q system is connected to the node using rj45).
So it seems to be an issue with the nodes going to sleep and not waking on demand.
Are the nodes faulty or is there a way to keep them awake?
Thank you for your help.
kind regards,
David Smith
