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Deco e4 DHCP problem

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Deco e4 DHCP problem

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Deco e4 DHCP problem
Deco e4 DHCP problem
2020-04-27 14:36:37 - last edited 2020-04-27 16:03:54
Model: Deco E4  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20190917 Rel. 75120

Hello,

 

I am trying to use this device as an access point, but it doesnt connect to the network due to IP DHCP malfunctioning.

 

When selected option of Access Pount, the device takes the subnet 192.168.68.X which is not the correct of the network that should be 192.168.2.1 (and thus not providing correct ip to the connected device either) and there is no option to correct that anywhere in the app.

 

any solution? 

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#1
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2 Reply
Re:Deco e4 DHCP problem
2020-04-28 23:18:58

frown

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#2
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Re:Deco e4 DHCP problem
2020-05-16 06:22:42

@ticoti2 

Due to the description, it seems that Deco enables the smart DHCP option as it fails to obtain an IP address from the front-end router. Smart DHCP is a mechanism that will enable Deco's DHCP server to assign IP addresses temporarily when the front-end router doesn't assign a valid IP address to Deco, so that you can still manage the Deco system although the front-end gateway is dead. Once Deco obtains an IP address, it will disable its own DHCP server immediately.

In your case, would you please describe your network diagram?
If you change the Deco back to the Router mode, what's the WAN IP address shows on the Deco app?

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#3
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