Hello 

Has anyone had an issue to hook this device to home wifi?

I followed the instructions and logged into the portal but still couldn't finish the set up? 

My internet comes directly from an Ethernet wall outlet. Supposedly I just need to hook the cable to the wall and router and turn it on...

But it did not hook up to my internet. My internet is fine because I tried to hook the TV directly to the Ethernet outlet with no problems...

Any  ideas?

Thanks