Seamless handoff while roaming is very poor

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Seamless handoff while roaming is very poor

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Seamless handoff while roaming is very poor
Seamless handoff while roaming is very poor
2020-03-26 10:12:21
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.12

Device lost connection as soon as i move from ground floor to first floor. There isn't seamless handoff from one deco to another. Similar to the issie mentioned here. 

Similar to topic 170554 under business forum here mentioning phone lose connection.

I don't find stable internet connection with deco m9 plus

 

  1      
  1      
#1
Options
1 Reply
Re:Seamless handoff while roaming is very poor
2020-03-27 01:55:33

@Ankush_Goswami 

 

Hi, we will do some troubleshooting to locate this issue and try to figure it out. 

 

1. What is the current network topology? 

 

2. Standing next to the Deco on the first floor, can you get a good and stable wifi signal from the Deco on the ground floor. (vice versa, which depends on where the main Deco is located)

 

3. Have you ever tried to swap the location of the Decos or move them closer to each other? 

 

4. You can also change the slave Deco to the main Deco and give it a shot. https://www.tp-link.com/support/faq/2400/

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 1

Views: 1163

Replies: 1

Related Articles