Power Outage

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Power Outage

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Power Outage
Power Outage
2020-01-01 16:49:37

Installed a set of 3 M4 units a month ago. Worked great. Brief power outage this morning (something that happened frequently in most cities), and now they're all red, dead, and reboot doesn't help.

 

Suggestions?

 

 

  0      
  0      
#1
Options
1 Reply
Re:Power Outage
2020-01-02 03:06:03

@djsegler 

 

Hello. With computer connected to the Deco M4 by wired cable, please verify whether you can get internet and please click here to verify the IP address and gateway. 

 

In the meantime, please connect computer to the modem directly, bypass the Deco M4 and test whether you can get internet; if not, then Deco won't work either and you can give a call to ISP to get some help; If it works, you can reboot the whole system, including modem and Deco units. 

 

Still the same, you can reset and reconfigure Deco M4 to give it a go.

 

May it help. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 910

Replies: 1

Related Articles