Hi,

I have a number of devices all connected to the range extender and they all work, I can log in to my profile in the app with no issues, but when I look for my device (the range extender) in the app to see how many devices are connected to it, it asks me for the password and it always tells me that it's incorrect although I am using the same password I use to log in to my profile.

How do I fix this?

PS software is up to date, I just checked.