Home Network Community > All Threads > RE 650 not stabel Internet AC2600
< All Threads

RE 650 not stabel Internet AC2600

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

RE 650 not stabel Internet AC2600

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
RE 650 not stabel Internet AC2600
RE 650 not stabel Internet AC2600
2019-12-15 18:50:02
Model: RE650  
Hardware Version: V1
Firmware Version: V1

Hi,

 

I have a

 

  • TP link Router Archer C2300 type version: 2.0.3 20180810 Rel 62903 with up to date 
  • Tp link RE650 (brand new) AC2600

 

 

I do all steps as described in the manual

 

But every 30-45 minutens the internet is going down for my laptop (windows 10) and sometimes also for my iphone.

 

I dit allready all the FAQ like reset, lokation and set  channel (48 5GHz)

 

 

But still the sma isseu.

 

What can i do more?

 

Regards Jan

  0      
 
  0      
 
#1
Options
1 Reply
Re:RE 650 not stabel Internet AC2600
2019-12-17 06:19:44

@Jan.S 

 

Please give me the below details so that we can do more troubleshooting.


a. What's the light status of the RE650 and main router when the extender stops working?

b. Can other devices get internet from the C2300 and the RE650 when your Windows 10 PC stops working?

c. Please connect your computer to the RE650directly when the connections drop out. And please check the IP address, default gateway and DNS server as the below instruction.
https://www.tp-link.com/support/faq/838/
Note: Please show me the screenshot of the status-details page.

d. At that time, please connect your computer to the main router directly and test the IP, default gateway and DNS too.
Note: Please show me the screenshot of the status-details page.

e. How far away between the extender and main router And what's the wifi signal strength?

 

Thanks in advance, and have a good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 753

Replies: 1

Related Articles
RE 650 v1 vs RE 650 v2
2639 0
RE 650 8K streaming
234 1
RE 650 pass wrong
476 0
RE 650 connection issues
795 0
RE 650 stops working
776 0
RE 650 ethernet slower than Wi-Fi
266 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.